7.27.2006

Inattention to detail

As mentioned previously, I've been in the Austin, TX area this week. The new Hyatt Lost Pines Resort & Spa is a really nice getaway for the central Texas area, but there seems to be a real inattention to detail that will hopefully be corrected in time. As an example, the typo on this sign posted outside the elevator doors has driven me crazy every time I ride the elevator to and from my guest room.

And then walking down the hallway to my room, I see towels used to keep doors open to housekeeping supplies as well as this area of damaged wallpaper seen here... unacceptable for a resort which hasn't even been open two months.